Of course you can! All METRO SCAT and regular fixed-route buses are equipped with either a ramp or a lift for people who use wheelchairs or mobility aids.
Most types of wheelchairs or mobility aids are accommodated on all METRO buses, provided they fit on the lift platform or boarding ramp. In order for your mobility aid to fit properly on the lift and in the designated area on the bus, it must meet the following requirements:
Plan ahead! Know your destination and familiarize yourself with the stops on your route. Experienced passengers who use wheelchairs recommend you:
The bus operator’s job is to assist you! Just make sure the operator knows you would like his or her assistance. After operating the lift/ramp, the bus operator can help you secure your mobility aid.
Wait for the next regular line service bus or a METRO SCAT bus will be called to pick you up. The operator will let you know of the situation and notify METRO dispatch to send another vehicle.
You may give our Customer Care Department a call at 330-762-0341. Feel free to visit our comment page to send your questions via e-mail.