Skip To Content


For the past 50 years, METRO has enhanced the quality of life for its community by providing innovative transportation that is safe, dependable, cost-effective and customer-focused. We realize our community is changing, and transit should change with it to accommodate the dynamic needs of our residents over the next 50 years. This starts with a strategic vision that is represented in an actionable plan that helps us serve our passengers as they need to be served.

While the outreach for our 10-year Strategic Plan took a small detour because of COVID-19, we still heard from many of you during in-person events (before the pandemic) and through online survey responses. By combining your feedback with a thorough review of agency data, our team has developed a Strategic Plan we believe provides a strong and valuable path for the next 10 years at METRO.  Throughout this process, we have focused on answering three key questions:

  1. Where are we now?
  2. Where are we going?
  3. How do we get there?

In September 2020, we reengaged with our partners and shared the framework for METRO’s next 10 years. The public had the opportunity to learn firsthand and provide feedback about the proposed direction. METRO hosted two live webinars in September with interactive questions. The recorded sessions are posted below to allow those who missed the webinars to participate as well.

On November 24, 2020, the final plan was presented to and adopted by METRO's Board of Trustees. Now the real work begins! We look forward to continuing to work with you as we move towards implementation of the plan's recommendations. 

We look forward to seeing what the future has in store for METRO!