Skip To Content

SCAT Policies & Procedures

For a detailed copy of this information, call METRO Customer Care at 330.762.0341.

There are two levels of potential eligibility for METRO SCAT services:

  • Age 62 or older
  • If you are under the age of 62 with a temporary or permanent disability that prevents you from riding fixed-route buses, you may submit an application completed by you and your medical physician or agency official for review.

*The policies and procedures stated above will be followed by all services provided by the METRO Regional Transit Authority’s Customer Services Department including, but not limited to: all contracted services unless stated otherwise in those contracts. METRO reserves the rights to alter, add to, or delete from these policies in order to comply with ADA, federal, state, local, or company guidelines at will.

clickable image to pdf schedulesClick this icon for PDF versions of maps & schedules! 

 System Map All Bus Schedules Plan Your Trip Route Detours