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An Open Letter to METRO Passengers


Posted by Saturday, March 28, 2020 8:45:00 PM Categories: Board of Trustees METRO News Transit Center

Our community is in a very challenging time. For the past two weeks, the women and men who are METRO RTA have honored their commitment to provide transportation options allowing you to stay connected to life necessary services. We are extremely proud of this brave team and their dedication to this community. They are each providing the best part of themselves to ensure our community keeps moving.

We have made every effort to keep this team safe, and we have made every effort to provide passengers with as many of our expected amenities as we are able in this time. Today, it became necessary for us to close the lobby at the Robert K. Pfaff Transit Center. Our service is still running but the lobby amenities we are proud to provide are no longer available while the lobby is closed.

This decision was made to protect the METRO team and you as much as we possibly can. We will not place our team in harm's way unnecessarily. This team unselfishly comes to work, to their essential responsibilities, every day to ensure you stay connected. We strongly request that if it is not necessary for you to be on our bus, please DON'T. If riding our bus is just something to do, please DON'T! Please heed the Governor's Stay at Home Order and stay at home. Do not put our bus operators and those on our team at risk. If you feel sick, seek medical attention and stay home! Our security and supervisory teams will ensure the passengers on our buses are riding for a necessary purpose: work, medical, or grocery. If you are found to just be riding you will be removed from our service.

This team is unwavering in their commitment to you. We will continue for as long as humanly possible but this team deserves your respect and your help. If you don't have to go out, please DON'T! Our team, their families, and their friends thank you for your commitment to their health. We thank you for your help. This team remains #METROProud and we will continue to be there for your life necessary trips.

Thank you Summit County and stay safe!

Robert DeJournett               
METRO RTA Board of Trustees President 

Dawn Distler
METRO RTA Executive Director